Our family have been clients of Ms. Mackenzie for many years. She has always provided meticulous, balance, and forward thinking advise on all aspects of banking, borrowing and mortgage needs. Over the years Katy helped our family with the finance for first home purchase, renovation, investment properties, and new home construction. Throughout out, our family has a reliable and trustworthy partner to make our dream and future planning possible.
Drs J. Hui & S. Lu
Katy is an experienced lending professional. She is well tenured in retail banking as well as mortgage financing. She takes pride in proving an exceptional customer experience throughout the home financing process. The first word that comes to mind when I think of Katy is PASSIONATE! Rest assured you are in good hands while dealing with Katy!
Katy goes above and beyond for my clients. As a Realtor in a hot market, I need to make sure my clients are secure in their financing and competitive as possible in an offer. Katy is there, evening and weekends, with competitive rates and prompt service. With Katy's help we can minimize the stress and make sure it's a smooth process for the buyers!
As a client of Katys for over 12 years I have experienced first hand her consistent professionalism, dedication and efficiency. Katy and I have worked together on several mortgage financing transactions as well as implementing her financial planning approach to other lending needs such as funding of my children’s education. Would I recommend Katy for your mortgage financing? Absolutely. I have referred her to my friends, family and colleagues. I would follow her anywhere!
I have been a client of Katys for over 5 years now and have been thrilled with her efficiency, professionalism and best of all her never ending smile. She is the ultimate professional when it comes to mortgage financing and generally getting me and my kids out of financial trouble. Nothing is too much for her. One of the things that sets Katy apart for me is how she always has the time to greet me and my dog with cookies and love and even the odd book on border collies. What more could a gal ask for? Not too much. I delight in referring my friends and colleagues to Katy and know she will always be successful.
When I first met Katy and learned about how passionate she is about helping her clients find the best solution for their needs, and is not just about selling a product to make a commission, I knew immediately Katy is someone I would feel comfortable referring anyone to. Her background in the financial and banking industry gives allows her to provide the best options for her clients.
Katy’s dedication to her clients is beyond excellent. I had to renew my mortgage and had been in the process of working with a bank for 2-3 months prior to meeting Katy. It was a frustrating experience and the bank did not listen to my needs or goals and I felt like they did not care to understand me. It took days for them to follow-up on a simple question and I was passed on to a few different people throughout the process. I approached Katy and right away, she set up a meeting with me that worked with my schedule. She found out my goals, and offered a product that works for me long-term. My timeline was crucial. Katy was going through her own family issues at the time but she was still available. I am very touched by her dedication and so grateful and appreciative of her attention during the peak of her difficult times.
Katy is about building a relationship that will last years. She will listen to you and follow-up with you to make sure you understand everything. She is very organized and will make the process seamless and easy to follow.
Whether you are thinking of buying a home, remortgaging, etc, I would definitely contact Katy to find out your options. I highly recommend Katy for your mortgage needs!
Katy has been our Mortgage Broker through 3 new houses and with each new mortgage she found us the best rate and made sure we were 100% comfortable with all the numbers. Our most recent purchase was especially stressful and even though my lawyer was awful and unreachable, Katy was able to finalize all documents to get the purchase moving. She goes above and beyond - was always there to answer any questions and guide us through the mortgage process. Highly recommend her if you're looking to finance!
Katy was a dream to work with. She is very diligent and timely, following up with us and our lender to ensure that the process is stress free. She explained the process clearly and was very organized. She got us a fantastic rate. She is very personable and friendly and we look forward to using her again in future. Don't hesitate to use Mackenzie Mortgage!
As a mortgage broker, Katy Mackenzie is more than just a gateway to securing the best mortgage rates. Her expertise extends into the realm of financial strategy, planning and budgeting.
Katy understands the mortgage business, real estate, and banking as tools to help individuals build and access wealth. This skill takes a high degree of creative problem solving. Where the layman is a humble tourist in a mystical and often intimidating land of numbers, rules and laws, Katy is a seasoned tour guide who will elucidate even the smallest advantages in one's asset portfolio, be it personal, business, or familial.
Katy's deep knowledge of intricate financial systems, how they work and how they may be leveraged makes her something of a wizard, or a fairy godmother to some.
When you work with Katy, put aside what you think you know about financial problem solving and just tell her what your problem is. She will find the solution, and see through the execution.
Truly, Katy is more than a mortgage broker. She is a financial strategist who really does "think outside the branch".
Katy is the ultimate professional and her insight is backed by many years of experience in the financial industry. In addition to getting me the best possible rate, she was always available to answer questions and go the extra mile to ensure I understood the process and all of my options. Katy was a major asset when securing a mortgage and she made the whole process seem easy. I would highly recommend Katy to anyone looking for a mortgage broker!
Katy helped me and my partner buy our first home, and it was an excellent experience. She was always available to answer questions, and she was a great source of knowledge, guidance and reassurance. Highly recommend!
I'm so impressed with the knowledge and commitment Katy Mackenzie makes to clients and the mortgage industry as a whole. Katy's years of experience in the banking industry help her provide the best mortgage options for her clients. Katy's commitment to Podcasts, Social Media which provide valuable education to homebuyers more information make her a leader in the Mortgage Industry. I wouldn't hesitate to refer all my friends and family to Katy Mackenzie for their next mortgage.
I fully trust Katy! With Katy it's all about YOUR needs first! I can say this as I know she only truly wants the best for YOU. She goes above and beyond and will make sure she knows you are truly satisfied. I have not personally used her yet but I will. I have had many conversations and meetings with Katy and she always blows me away with all the free knowledge she gives me. Any question you have Katy has an answer and if she doesn't know she goes and finds out. If you are a first time home buyer or 10th I know for sure you will be 100% satisfied. If you want to know more about Katy I encourage you to chat to her and if you want you can always talk to me I person to hear more about what I love about Katy.
Katy is a professional with heart and soul. I have known Katy for a few months and every time I have had to deal with an issue or question, she has been forthright and pleasant to work with. I would feel confident to call her an advisor and friend with professional mortgage experience. Simply speak with her and you will know what I mean. You will be glad you did.
I can't say enough positive things about Katy. As a first time home buyer, doing it on my own, I needed confident advice, strong market knowledge and someone to keep me sane. Katy navigated my purchase with all of these qualities with her calm and assuring demeanor. She assured me, educated me and most importantly, helped make buying my first home fun!
Katy has been amazing in supporting me through a long and arduous process of refinancing my mortgage in the midst of a separation/divorce. She was attentive, efficient, and successful in accessing a fabulous rate for me. Her prompt communication reassured me that I was in excellent hands. She was collaborative with my notary and checked in multiple times to ensure that my questions and concerns were being addressed. Katy went above and beyond any expectations I had for a mortgage broker, as my previous broker was well-known and respected, but never provided the exceptional level of service, attention to detail and support that I received from Katy. I unequivocally recommend Katy to anyone seeking a personable and understanding professional, with solid skill and dedication.
Katy is amazing and very professional. When we needed to renew our mortgage, she took an entire hour of her time to go over our options and in the end recommended we stick with our bank. That to me showed integrity and a client first approach.
Dr Pamela Smith
Congrats Katy on putting together such an informative "I Love Vancouver Real Estate" podcast. In my experience as a clinical psychologist the emotional aspect of home ownership is such a significant part of the process, so kudos to you for covering such an important topic in such an engaging podcast format! You have such an open and understanding approach to your business, and I have full confidence in referring clients to you!
Dr Joti Samra
I reached out to my existing bank for a mortgage. They gave me what only seemed like a temporary short term solution instead of taking into consideration the full picture. Having worked with Katy in banking years ago I reached out to her to ask if there were other solutions for me. Not only was Katy to provide better solutions that would save me in interest but she was able to offer them with my existing bank I had asked in the first place for help! Katy truly had my best interests at heart and I knew I could place my trust in her. I would highly recommend anyone to work with Katy as a Mortgage Broker over their bank as she has a true dedication to her work, her clients and in going the extra mile to ensure the transaction is smooth. Thank you Katy!